Currently, artificial intelligence (AI) is no longer a topic exclusive to comics or science fiction movies; it has become a real tool that is constantly evolving and is revolutionizing the way companies operate day by day. In this sense, Odoo in its version 18 incorporates AI features, taking ERP systems to a new level of efficiency, automation, and intelligent analysis.
What does AI contribute to an ERP like Odoo?
Traditionally, ERP systems have been robust but reactive tools: they allow for the recording and processing of information. With the integration of AI, Odoo 18 becomes a proactive and predictive system: What does that mean? It means that this ERP is no longer limited to reacting to user actions, but instead anticipates needs, proposes solutions, and automates decisions based on historical data. To better illustrate the above, I will share a couple of examples:
- Typically, it is expected that the user not only uploads the invoice but also records the related data; with this system, instead of waiting for this usual action, the system can scan it and extract the key information from the invoice and propose a draft ready for validation.
- The chatbot used by Odoo 18, which is smarter thanks to the built-in AI, has the ability to answer questions in real time, can suggest products, track orders, or resolve general inquiries.
Some of the potentialities that can be leveraged that determine the impact of how AI is transforming ERP with Odoo 18 are:
- Automatic classification.
- Automatic field filling.
- Document recognition.
Specific cases of AI in Odoo
Aunque la inteligencia artificial en Odoo es una funcionalidad reciente, su evolución ha sido constante y ya cuenta con cada vez más casos de uso que demuestran su aplicabilidad; es útil ver ejemplos prácticos de cómo se aplican en los diferentes módulos clave del sistema. A continuación, te mostramos casos prácticos ya implementados, de cómo la IA está transformando el uso cotidiano de este ERP:
CRM
Field configuration with AI "Company Summary": This field will define basic information about the company by conducting an internet search thanks to the activation of the configured language model, based on the company name and other dynamic fields defined in the prompt.
Help desk
AI Field Configuration "Executive Summary": Similar to the previous field where the language model activation is used, this field generates a brief summary of the ticket or task based on the problem description.
Email marketing
AI Automation for "preview": In the Email Marketing module, we have a field called text preview. This field will be automatically filled in an eye-catching way, taking into account the description of the email.
What benefits does Odoo offer with its AI for your business?
- Time savings: fewer manual tasks, more automation.
- User experience improved: everything becomes more agile and intuitive.
- Greater scalability: you can grow without your operational load increasing proportionally.
- Natural Language Processing (NLP): You can ask questions in natural language like "show me last month's sales" and get direct reports.
- Advanced OCR (Optical Character Recognition): Intelligent scanning of invoices, receipts, and PDF documents.
These are some of the many benefits that Odoo's AI can do for you and your business. And, although Odoo 18 already incorporates AI in several modules, this integration is just beginning. Future versions will continue to expand these capabilities, allowing the ERP to learn from your data and better adapt to your processes.
Is your company already taking advantage of the power of AI in Odoo?
If you haven't started incorporating artificial intelligence into your business processes yet, now is the perfect time to do so. AI not only improves operational efficiency but also gives you a strategic advantage over the competition. Specifically, at Business Insights, we accompany companies on their journey toward digital transformation, providing specialized consulting in Odoo. We help you implement intelligent solutions that truly make an impact on your business.